Returns & Exchanges
Aje offers a seamless return process for items in original condition, with tags attached, within 14 days of receipt. We aim to ensure your curated wardrobe pieces are a perfect fit for your individual style.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Select Outcome
Choose between a size exchange, store credit, or a refund to your original payment method, depending on the item eligibility.
Pack and Label
Securely package your items in their original Aje packaging and attach the prepaid shipping label provided via the portal.
Ship and Track
Drop off your parcel at an authorized postal location and keep your tracking number until your return is processed and confirmed via email.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing